SMS COMPLIANCE

SMS Compliance

How ARIZN LLC sends SMS messages, how customers opt in, and how to opt out at any time.

Effective date: July 18, 2026 · Program: ARIZN Business Communications

About SMS Communications

ARIZN LLC ("ARIZN," "we," "us," or "our") provides business infrastructure and communication automation for small businesses in the United States. As part of our services, we send SMS messages under the program name ARIZN Business Communications, and we provide technology that enables our business customers to send SMS messages to their own customers.

All messages are transactional or conversational in nature: they relate to an inquiry, a requested service, an appointment, an estimate, or an existing customer relationship. ARIZN does not send unsolicited marketing messages, and consent is always obtained before messaging begins.

Products That Send SMS

The following ARIZN products and services may send SMS messages to consenting recipients:

  • AI Receptionist — responses to customer inquiries and conversations.
  • Missed Call Text Back — a text follow-up when a call could not be answered.
  • Appointment Reminders — reminders and confirmations for scheduled appointments.
  • Estimate Follow-ups — follow-up messages about a requested estimate.
  • Quote Recovery — follow-ups about an open quote or proposal.
  • Lead Follow-up — replies and follow-ups to people who requested information.
  • Review Requests — invitations to review a business after a completed service.
  • Referral Requests — invitations to refer a business after a completed service.
  • Customer Support — support conversations initiated by or requested by the customer.
  • Future transactional notifications — service or account notifications related to an existing relationship.

How Customers Opt In

SMS consent is collected through an explicit, voluntary opt-in. Submitting a form is never itself consent — the visitor must actively check an SMS consent checkbox that is unchecked by default and optional. A form submitted without that box checked is processed normally, and the phone number is not enrolled in any SMS program.

The opt-in methods are:

  • Website opt-in. Checking the optional SMS consent checkbox on the ARIZN Assessment form, which sits directly beneath the full messaging disclosure. The box is unchecked by default and is not required to submit the form.
  • Website opt-in. Checking the equivalent optional SMS consent checkbox on any other ARIZN web form that offers one, under the same disclosure.
  • Consumer-initiated conversation. Texting a business first, which initiates a conversational reply to that message.
  • Consumer-initiated conversation. Calling a business and not reaching it, where a missed call may receive a single text follow-up about that call.

Requesting information, requesting an estimate, scheduling an appointment, or otherwise doing business with ARIZN does not by itself create SMS consent. Consent checkboxes are never pre-checked and are never required in order to submit a form, buy, or receive service. ARIZN never purchases phone numbers or contact lists from third parties, and neither ARIZN nor its business customers may message people who have not explicitly opted in or initiated contact. Consent is recorded per contact as an explicit yes or no. Business customers using ARIZN technology are responsible for maintaining records of consent.

STOP, START, and HELP

  • STOP — Reply STOP to any message to opt out at any time. You will stop receiving messages from that number.
  • UNSTOP / START — Reply UNSTOP or START to re-subscribe after opting out.
  • HELP — Reply HELP to any message for assistance, or email pedro@arizn.co.

Message frequency varies. Message and data rates may apply, depending on your mobile carrier and plan. Consent is not a condition of purchase. Opting out of SMS does not cancel other services or contractual obligations. Wireless carriers are not liable for delayed or undelivered messages.

Privacy and Data

Phone numbers are collected only with consent and are never sold. Mobile opt-in data and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes; information is shared only with vendors required to deliver the requested messaging service. For full details, see our Privacy Policy and Terms & Conditions.